Gail Henry is the Deputy Director, Tourism Product Development at the Cayman Islands’ Department of Tourism. She is an avid global traveller and a strong believer in the potential of sustainable tourism for enhancing the quality of lives of communities and promoting local culture and heritage. With over seventeen years’ experience working in the Caribbean tourism industry, her former positions have included those of Sustainable Tourism Product Specialist at the Caribbean Tourism Organization, Barbados and Senior Tourism Advisor at the Ministry of Tourism, Trinidad and Tobago. She also developed a keen interest in sustainable development whilst managing projects covering the six Caribbean islands that are affiliated with the Kingdom of the Netherlands for the UN Development Programme.
Ms. Henry is responsible for leading tourism product development at the Department to ensure that the quality of the visitor experience meets or exceeds visitors’ expectations and keeps the Cayman Islands’ top of mind as a preferred destination for its target markets. This entails not only strengthening relationships with key tourism private and public stakeholders, but also building the local capacity and talent to manage the destination and develop and offer a diverse range of sustainable tourism products to visitors. Her functions also include the provision of support to the Ministry of District Administration, Tourism and Transport for the creation of an enabling environment to advance tourism sustainability in the Cayman Islands.
Ms. Henry’s academic qualifications include a BSc. Economics and an International MBA from the University of the West Indies as well as a MSc. Degree in Tourism Marketing from the UNWTO accredited University of Surrey, UK.